Researchers
Differ on How
to Study Web Health Info
Excerpt
By Charnicia
E. Huggins, Reuter's Health
NEW YORK (Reuters Health) - Various researchers have assessed
the quality of consumer health information on the Internet, with
most of their studies reaching negative conclusions. But the researchers
themselves often differ in how they measure "quality," new study
findings show.
"There is a certain risk to encounter imperfect health information
on the Web, but even medical experts often disagree on the question
of what good health information constitutes in the first place,"
lead study author Dr. Gunther Eysenbach of the University of Toronto
in Canada told Reuters Health.
"Thus, despite frequent research and media reports that health
information on the Web does not comply to expert guidelines, there
is little reason to discourage consumers to obtain health information
from the Web," he added.
Eysenbach and his colleagues analyzed 79 different studies that
evaluated nearly 6,000 health Web sites and 1,330 Web pages.
Seven out of every 10 studies concluded that "quality is a problem
on the Internet," the investigators report in the May 22/29 issue
of The Journal of the American Medical Association.
The most frequently used criteria to determine Web site and
Web page quality were accuracy, completeness, readability, design,
disclosures and references provided.
In evaluating accuracy, however, some study authors reportedly
compared the Internet information to criteria they established
beforehand, while others compared the Internet information to
previously published research. Many studies also did not clarify
whether the author actually searched the literature or used his
or her own knowledge to determine a document's accuracy, the researchers
note.
Furthermore, although 11 studies used various formulas to determine
the reading level of various Internet documents, none included
testing consumers to determine whether they comprehended the information,
according to Eysenbach and his team.
Similar discrepancies existed for the other criteria used to
measure quality, the report indicates.
"Obviously, the closer you look, the more flaws you find in
health information on the Web, but the same is true for health
information in other media," Eysenbach said. He encouraged consumers
to search the Internet for health information but advises them
to "keep a critical eye on quality."
In a related editorial, Dr. Ahmad Risk of eHealth Research &
Development in England and Carolyn Petersen of the Mayo Clinic
in Rochester, Minnesota, assert that the new study "highlights
the formlessness of the Internet."
"The breadth and sophistication of content available on the
Web have increased by several magnitudes since the mid-1990s,
but absolute standards for health information have yet to be established,"
the editorialists write.
Eysenbach's research was funded in part by the European Union
under the Action Plan for Safer Use of the Internet MedCERTAIN
Project.
SOURCE: The Journal of the American Medical Association 2002;287:2691-
Reference
Source 89
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