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Workplace
Anger Widespread
There's a lot of anger just below the
surface in the workplace, and you'd be well-advised not to incur
the wrath of a colleague, says a British study.
The University of Lancashire study,
which included in-depth interviews with 24 men and women in management
and non-management positions in a variety of job sectors, found
anger is widespread at work. It most often erupts over immoral
behavior (cheating, lying, stealing) or when people feel they've
been unfairly treated (unjust criticism or heavy workload).
Other common triggers of workplace
anger include incompetence, disrespect, failure to communicate
or exclusion.
You may suffer unpleasant consequences
if you anger a co-worker. In retaliation, that person may gossip
or spread lies about you or assign you undesirable tasks. The
person you angered may end up feeling chronically angry about
the incident, may leave their job, or allow their anger to affect
their home life, the study says.
People who were angry at work used
a variety of coping mechanisms such as talking to others, letting
off steam, negotiating a resolution, or giving the offender the
cold shoulder.
The study concludes that anger
at work may have both long- and short-term consequences for individuals
and their companies. It's worthwhile for employers to identify
and reduce causes of anger.
The study was presented at the
recent British Psychological Society conference.
More information
Here's where you can learn more
about anger
management.
Reference
Source 101
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